Support
How can we help?
DentKey is an iPhone app for dentists and hygienists. Your credentials are stored and encrypted on your iPhone. We never receive a copy.
Email us
Write to us with questions, problems or a certificate DentKey read wrong. Let us know which iPhone you have and which version of iOS it runs.
A certificate was read wrong
The app can show you exactly what it saw. Open the CE entry, tap Something read wrong?, tick the fields that were wrong and send the report.
Common questions
I lost my phone. Can you recover my records?
Your records are encrypted and we never receive a copy, so we can't open them for you. That's what keeps them private.
Does my data go to the cloud?
There is no account, and nothing you save in DentKey is sent to us.
The app uses the network in two places. When you press Send on a bug or certificate read report, that message goes to our website host and is emailed to us. It carries what you typed, not your records. Purchases and restores go through Apple, so DentKey never sees your card number. In airplane mode the vault still works, but you cannot send a report or check a subscription with Apple.
How do I move to a new phone?
In the app, open Profile and tap Export Backup, then choose a password. Send the file to yourself, install DentKey on the new phone and tap Restore Backup.
Do I need a subscription?
Yes, after a free trial. Try everything free for 3 days, then subscribe monthly or yearly. If your subscription ends, your records stay on your iPhone, locked until you subscribe again. Deleting the app deletes them.
Privacy
Read the App Privacy Policy and the Website Privacy Policy.